Privacy Policy

Welcome to our Travu App. Your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our app to log your travels and interact with others through features like the invited buddy share code.

1. Information We Collect

We collect and process the following types of data:

• Account Information: When you create an account, we collect your email address, username, and other account details you provide.
• Device Information: We collect device-specific information such as your device ID, operating system version, and device settings to ensure proper app functionality and security.
• Location Data: Our app collects and uses precise location data to enhance your travel logging experience, allowing you to easily log countries and cities visited. This data is processed in real-time and stored securely on our servers. You can control location permissions through your device settings.
• Invited Buddy Share Code: Users can generate a unique buddy share code to invite friends to join the app. This feature allows users to connect with others for shared travel experiences.
• Discoverability Settings: Users can control their discoverability status, enabling them to manage who can see their profile and travel logs.

2. Use of Information

We use your data for the following purposes:

• Account Management: We use your account information to enable you to log in and track your travel history.
• Location Services: We use your location data only within the app to enhance the accuracy of your travel logs. This data is not stored on our servers or shared externally.
• Buddy Sharing: The buddy share feature allows you to share your travel experiences with invited users. You can remove users from your buddy list at any time.

3. Data Security

We take the security of your personal information seriously. We employ reasonable security measures to protect your data from unauthorized access, but please note that no method of data transmission or storage is completely secure.

4. Your Privacy Rights

Depending on your location, you may have specific rights regarding your personal data:

For European Union (EU) Residents (GDPR Rights)

Under the General Data Protection Regulation (GDPR), you have the following rights:

• Right to access your personal data
• Right to rectification (correction) of your data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent

For California Residents (CCPA Rights)

Under the California Consumer Privacy Act (CCPA), you have the following rights:

• Right to know what personal information is collected, used, shared, or sold
• Right to delete personal information held by businesses
• Right to opt-out of the sale of personal information
• Right to non-discrimination for exercising your CCPA rights

For Virginia Residents (VCDPA Rights)

Under the Virginia Consumer Data Protection Act (VCDPA), you have the following rights:

• Right to access your personal data
• Right to correct inaccuracies in your personal data
• Right to delete your personal data
• Right to obtain a copy of your personal data
• Right to opt out of targeted advertising, sale of personal data, and profiling

5. Data Retention and Account Deletion

We maintain clear data retention practices to protect your privacy:

• Active Accounts: While your account is active, we retain your personal information and travel data to provide you with our services.
• Account Deletion: When you delete your account through the app settings:
  • All your personal information is permanently deleted from our servers
  • Your travel logs and location history are completely removed
  • Your buddy connections and shared data are erased
  • Your device information and settings are purged
• Inactive Accounts: If an account remains inactive for 24 months, we will notify you before taking any action regarding your data.
• Backup Retention: System backups containing your data are retained for a maximum of 30 days for disaster recovery purposes, after which they are permanently deleted.
• Legal Requirements: We may retain certain data if required by law or for legitimate business purposes, such as:
  • Resolving disputes
  • Enforcing our agreements
  • Complying with legal obligations
  Any such data will be retained only as long as necessary for these purposes.

6. Data Sharing and Sale of Information

We do not sell your personal information to third parties. However, we may share your information with service providers who assist in operating our app. You have the right to:

• Know whether your personal data is shared or sold
• Opt-out of any sharing or sale of your personal information
• Request information about how your data is shared

7. How to Exercise Your Rights

To exercise any of your privacy rights or make specific requests regarding your personal information, you can:

• Email us at hello@t3pixel.com
• Use the in-app settings to control your privacy preferences
• Submit a formal request through our website

We will respond to your request within the timeframe required by applicable law. We may need to verify your identity before processing your request.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be communicated through the app, and it is your responsibility to review the updated policy.

9. Contact Information for Inquiries

If you have any questions or concerns about the information presented in the app, please contact us at hello@t3pixel.com.

Disclaimer

Our app is provided on an "as-is" basis. While we strive to provide accurate and up-to-date information, we do not guarantee the accuracy or reliability of the app's content or data.

Information Accuracy

The information provided about various countries, including travel advice, health recommendations, and local customs, is for informational purposes only. We recommend verifying all details through official government websites or trusted sources. We are not liable for any inaccuracies or issues arising from reliance on this information. Users are encouraged to consult local authorities or official resources to ensure compliance with regulations and to avoid any potential offense.

1. Travel Data Accuracy

The travel data you log is based on the information you provide and the location services of your device. We are not responsible for any inaccuracies or data loss that may occur due to the use of the app, including information shared through the buddy share feature.

2. No Liability for Errors

We are not liable for any errors, omissions, or issues arising from the use of the app. Users are responsible for ensuring the accuracy of their travel logs and for regularly backing up their data. This includes the management of user connections through the buddy share feature.

3. External Links

Our app may contain links to external websites or services. We are not responsible for the content, privacy policies, or practices of these third-party sites.

4. User Conduct and Interactions

Users are solely responsible for their interactions with other users facilitated by the buddy share feature. We do not monitor user interactions and cannot be held liable for any disputes or issues arising from user conduct or shared data.

5. No Guarantee of Discoverability Control

While we provide options for users to control their discoverability, we cannot guarantee the effectiveness of these settings. Users should take care when sharing their buddy share code and interacting with other users.

Third-Party Services

Our app may include links to third-party services, such as Vaitor, which provide bookable tours and activities in various countries. We may earn a commission from bookings made through these links. However, we do not guarantee the quality, accuracy, or reliability of the services provided by these third parties. Users are encouraged to conduct their own research and verify the details of any tours or activities before making a booking. We are not liable for any issues or disputes arising from the use of third-party services.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at hello@t3pixel.com.

For further assistance, feel free to reach out to our support team at hello@t3pixel.com.